Contact Us

Success Stories

Better Service in Wellness Tourism with a Mobile Application

Wayfinding tool and ERP optimize theme park offerings

Industries

Tourism and Vedic Science

Technologies

Flutter, Situm SDK for Flutter, Firebase Notifications, .NET and AWS

Better Service in Wellness Tourism with a Mobile Application

Mobile application enhances customer experience in wellness tourism

arieotech’s technical expertise empowers businesses to achieve their full potential by building critical digital infrastructure. Mobile applications, a vital aspect of this infrastructure, can significantly enhance the value of products and services. In a recent project with a wellness tourism company, arieotech demonstrated how technology can revolutionize customer experience and operations.

Challenges

This wellness tourism business offered clients holistic health solutions through various treatments and therapies spread across a sprawling 350-acre campus. While this large expanse complemented its wellness philosophy, it created navigation challenges for clients unfamiliar with the layout.

 

Navigational complexity increased as clients often had to traverse multiple points with distances as short as six meters. The business needed an end-to-end solution that combined navigation with efficient Enterprise Resource Planning (ERP) to manage its on-campus theme park.

Solutions

arieotech developed a robust wayfinding mobile application that allowed clients to navigate the campus independently. This internal mapping solution eliminated reliance on staff assistance, reducing ongoing operational costs.

 

Additionally, an ERP system was implemented to streamline theme park management, enabling efficient oversight of visitor activities, staff operations, and business metrics.

Impact

Easy and Accurate Navigation

Seamless Integration of Systems

AI-Powered Dynamic Navigation

Mobile applications in the Tourism and Vedic Science industries typically focus on visibility and sales generation. However, this wellness tourism company recognized the transformative potential of technology for delivering high-value experiences to its clients.

Transforming Customer Experience with a Mobile Application

The company’s offerings included diverse treatments spread across the expansive campus, with some areas featuring attractions like “Miniature India,” a recreation of iconic temples and trails from mythological journeys. The mobile application developed by arieotech functioned as a secure internal mapping tool, helping both day visitors and long-term guests navigate the campus effortlessly.

Key features included:

  • Real-time directions tailored to user locations.
  • Accessible mapping of wellness treatments, facilities, and themed attractions.
Efficient Technology Deployment

To ensure rapid and cost-effective development, arieotech utilized Flutter, enabling simultaneous app creation for Android and iOS platforms. Despite being a hybrid application, the app offered a native-quality user interface for an optimal experience.

The backend was powered by .NET and AWS ensuring a robust and scalable infrastructure. The integration of Situm SDK for Flutter provided precise indoor navigation, allowing users to access accurate directions without relying on external maps or third parties.

Streamlined Operations with ERP

The ERP system introduced by arieotech optimized theme park management through:

  • Visitor footfall tracking.
  • Staff management and resource allocation.
  • Dynamic dashboards for monitoring key business metrics.

These tools empowered the company to make data-driven decisions, enhance operational efficiency, and provide unparalleled value to patrons.

 

Conclusion

arieotech’s intervention not only addressed navigational and operational challenges but also positioned the company as an innovator in wellness tourism. By combining a wayfinding mobile app with ERP capabilities, the business delivered a seamless, technology-driven customer experience, aligning with its holistic wellness vision while optimizing internal processes.

Get in touch

Have a Project in Mind?

These are the main factors that set us apart from our competition and allow us to deliver a specialist business consultancy service.