Success Stories
Restructuring software architecture can increase efficiency by streamlining development, testing, and deployment processes. arieotech led such a transformation with the implementation of a microservices-based architecture for an insurance AMS provider.
This Insurance AMS’s one-stop platform for all insurance needs was highly popular. However, tasks such as onboarding new services and customizing platform features for client requirements took a considerable amount of time. Additionally, working with data in varying formats used by different clients led to delays in initializing tasks and services. The challenge was: Was there a way to focus on client customization while improving the speed of services offered?
Our team at arieotech designed a microservices-based architecture for the AMS provider. The deployment of this agile system, with different APIs for different services, significantly decreased the wait time to deliver changes based on customer feedback. The time taken to resolve system issues was also drastically reduced, as any change now only needed to be applied to the relevant microservice, not the entire system. The company can now offer personalized services at lightning speed.
At arieotech, we understand the need for judicious restructuring of business operations to stay ahead of the competition. The adoption of microservices architecture drives efficiency by streamlining databases and processes. This is particularly beneficial for players in the insurance industry who must juggle diverse stakeholders such as insurance providers, clients covered by group insurance, and intermediaries like healthcare providers.
In our recent collaboration with an Insurance AMS company, arieotech delivered just such a transformation. While the insurance industry’s embrace of microservices has been cautious, the benefits—ranging from convenience in claims handling to enhanced data security—are undeniable.
The insurance AMS provider we worked with offered a one-stop platform for client management, policy details, and core functions like claims handling. However, its reliance on a legacy monolithic architecture was slowing down operations. Different insurance providers used different request and response formats, and simple tasks like onboarding new clients posed challenges. Accessing data across these varying formats and databases resulted in lost time that could have been better spent offering customized services.
To overcome these issues, arieotech designed a microservices-based architecture using C# as the backend programming language on top of the .NET framework. The deployment of microservices allowed the use of different APIs for various functions, making modifications quick and easy for optimized service. Our team was able to deliver the same service across multiple channels—such as Chrome Extensions, websites, npm SDK packages, and APIs—without duplicating code. In the process, we designed software that is supported by multiple AMSs. Additionally, microservices enabled the creation of a unified API, allowing communication between different applications, regardless of their internal structure.
Furthermore, our team provided seamless marketplace access through data centralization.
The deployment of an agile system reduced wait times for delivering changes based on customer feedback and unique requirements. It also enabled faster issue resolution, as changes only needed to be applied to the relevant microservice, rather than the entire system. This led to increased customer satisfaction.
With our skilled development team, arieotech streamlined business operations by designing and implementing impactful solutions. To bring such efficient systems to your organization, connect with us today.
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